Privacy Policy

STE-SCPB is committed to protecting your privacy. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

STE-SCPB, a Cameroonian agricultural commodities trading company, is responsible for processing your personal data.

• Address: Douala-Akwa, Cameroon
• Email: scpb@ste-scpb.com
• Phone: +237 676 905 938

2. Data Collected

We collect the following data:

• Contact data: name, email, phone, company
• Quote request data: products, quantities, incoterms, destination port
• Newsletter data: email address
• Navigation data: IP address, cookies (with your consent)

3. Processing Purposes

Your data is used to:

• Respond to your contact requests
• Process your quote requests
• Send our newsletter (with your consent)
• Improve our website (anonymized analytics)
• Comply with our legal obligations

4. Legal Basis

The processing of your data is based on:

• Your consent (newsletter, analytics cookies)
• Performance of a contract or pre-contractual measures (quote requests)
• Our legitimate interest (service improvement)
• Our legal obligations

5. Data Retention

Your data is retained:

• Contact requests: 3 years after last contact
• Quote requests: 5 years (accounting obligations)
• Newsletter: until you unsubscribe
• Navigation data: maximum 13 months

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ('right to be forgotten')
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw your consent at any time

To exercise these rights, contact us at: privacy@ste-scpb.com

7. Data Security

We implement appropriate technical and organizational measures to protect your data: HTTPS encryption, restricted access, secure servers.

8. Data Transfers

Your data may be transferred to service providers located outside the European Union. In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decision).

9. Cookies

Our website uses cookies. You can manage your preferences via our consent banner. For more information, please see our cookie policy.

10. Changes

This policy may be updated. The last update date is indicated at the top of this page.

11. Contact

For any questions regarding this policy or your personal data:

• Email: privacy@ste-scpb.com
• Address: STE-SCPB, Douala-Akwa, Cameroon